I was beyond the point of crying when I called the "Emerald" hotline to report that my sorry ass lost the keys to my car. I'm anal, I'm organized, I don't do these type of things, well guess what, I do. <sigh> "Ms. Cxxxxxr, did you retrace your steps?" "Yes." "Ms. Cxxxxxr, did you go back to the restaurant?" "Yes." "Ms. Cxxxxxr, did you look on the floor of the vehicle?" "YES!" This was going no where fast. I finally said, "Look, they are gone, so what are you going to do to help me?" "Ms. Cxxxxxr, are you in a safe place?" "Um, well as long as it's daylight yes." The woman replied, "Ok, so we can dispatch for a truck to come out and unlock the door to the vehicle so you can take out all your belongings." "Then you will have to call us back and we will dispatch a truck to tow away the vehicle, return to the rental station, pick up a new car and tow it back?" "Huh?" "Are you kidding me?" "No, Ms. Cxxxxxr, that is our policy, one thing at a time." I said, "well how long will this take?" "To dispatch to unlock one hour, to dispatch to pick up vehicle and bring you a new vehicle three hours." "OMG!" "Well, Ms. Cxxxxxr you did lose the keys to your vehicle." <slow simmer> "Yes, I am aware of that fact, thank you." Thankfully, two of my cousins had stayed with me. They were busy in the background trying to call locksmiths to come make me a key but as we suspected due to these new fandango type of cars and keys, no can do. So I was stuck with "Emerald's" plan of attack. So I called back with a weak tired voice and said, "Ok, dispatch the round one please."
It was now 8:45pm.